Pensions Training Company
Pensions Administration Suite
Professional learning for pensions administrators from foundation through to advanced practice, supported by specialist programmes and current professional intelligence.
Build capability. Apply knowledge. Develop professional judgement.
Administration Pathway
A structured three-stage learning pathway building pensions administration capability from foundation through to advanced practice.
Choose the level that reflects your current knowledge and experience. You do not need to begin at Foundation.
Foundation Pensions Administration in Practice
New to pensions administration
Build practical pensions administration capability through structured learning, workplace scenarios and professional recognition.
Intermediate Pensions Administration in Practice
Experienced administrators
Develop deeper technical competence across pensions administration processes, calculations and regulatory requirements.
Advanced Pensions Administration in Practice
Senior administrators and team leaders
Advanced technical and strategic capability for senior pensions administration professionals.
Specialist Programmes
Complementary programmes developing specialist technical knowledge across member outcomes, defined benefit schemes and collective defined contribution.
Member Outcomes in Practice
Administrators, consultants, scheme managers
Building technical capability in pension member outcomes through progressive professional learning and qualification.
DB Schemes in Practice
Pensions administrators, consultants
Professional learning and practical application for pensions professionals working with defined benefit schemes, scheme structures and member outcomes.
CDC's in Practice
Collective Defined Contribution learning and applied professional practice for pensions professionals developing specialist knowledge.
Strategic Pensions Administration
Senior administrators, scheme managers
Advanced professional learning on strategic pensions administration — aligning operational practice with scheme strategy, member outcomes and organisational objectives.
Financial Crime in Practice
Pensions and financial services professionals
Protecting pension schemes, members and organisations from financial crime, online fraud, compliance failures and emerging digital threats.
After Loss
Administrators, scheme managers, pension professionals
Compassionate, practical support for pensions professionals dealing with bereavement — handling sensitive member conversations, death benefit processes and personal wellbeing after a loss.
Professional Presence (Soft Skills)
All pensions professionals
Developing professional presence and soft skills — communication, confidence, rapport and professional conduct in pensions and financial services practice.
Practice & Simulation
Apply administration knowledge and professional judgement in realistic workplace environments.
Professional Practice Series
Administrators and pensions operations professionals
The Professional Practice Series is a simulated workplace learning programme designed to allow participants to experience the progression of a pensions professional through six different placements.
Financial Crime Investigation Unit
Administrators and pensions operations professionals
An immersive professional decision simulation that puts you in the role of a Financial Crime Investigation Officer, challenging you to analyze evidence, solve complex cases, and navigate real-world workplace scenarios in a secure, authentic environment.